Frequently Asked Questions

Yes, in fact, our solutions are supporting many companies operating in different countries worldwide. Our support team can be easily reached via email, phone, or online chat.

We will first propose a solution to best fit your requirements. After which, during the implementation phase, we will provide you with our software and mobile app for download, as well as arrange for hardware installation, a one-time setup, and system integration should you need it.

Yes, you can. We have designed our fleet and workforce management mobile apps specifically for that. These will allow your field staff to report completed jobs in real-time to the back-end web portal, where your managerial staff can review all job statuses.

We regularly update our software to improve user experience and functionality, and our apps are available on both iOS and Android.

Our solution will be proposed according to your requirements, and will typically consist of our web portal and mobile application, combined with installable hardware depending on your number of assets.

We have flexible price plans to suit small to large enterprises. Our contracts include a one-time setup fee at the start, followed by the subsequent monthly subscription fees per trackable asset.

Our staff are happy to help if you need assistance with your current plan. If you have new vehicles that need tracking, or have existing vehicles to retire, you can let our staff know and we will update your plan for you.

Yes, our support team is experienced in integrating our software with your existing system or external applications. Our web portal also allows you to import data from excel spreadsheets into our system.

Yes, our web portal allows you to export and download your report as a csv.

Yes, you can easily set up maintenance reminders and expiry reminders for vehicle compliance, and choose to receive them via email, SMS or in the web portal.

Yes, our system lets you create job forms and report forms based on your specific requirements. You can add and customise the fields in each form for staff to fill up, such as e-signature, customer rating, image upload, barcode labelling, email, and date selection.

Our backend system runs on a cloud server secured by virtual private cloud security policies to prevent unauthorised access to your data while ensuring stable connectivity. Besides this, our system also offers role-based access for staff logins which can be controlled by admin users.